Please read the following Terms and
Conditions of Use - carefully - before using this site. The
terms, policies and conditions (collectively known as "Conditions")
described below govern the use of this site (referred to as “LM
Nelson & Associates” or "site"). Your use and/or
placement of any order indicate your acceptance of these Conditions
and other applicable laws. If you do not agree to these Terms and
Conditions, please do not use this site.
Privacy
We
keep your personal information private and secure. When you make a
purchase from our site, you provide your name, email address, credit
card information, address, phone number, and a password. We use this
information to process your orders, to keep you updated on your
orders and to personalize your shopping experience. Our
secure servers protect your information using advanced encryption
techniques and firewall technology.
To keep you informed about our latest
offers, we may notify you of current promotions, specials and new
additions to LM Nelson & Associates. You may unsubscribe from our
newsletters following the unsubscribe instructions in any email you
receive from us.
We use "cookies" to keep
track of your current shopping session to personalize your experience
and so that you may retrieve your shopping cart at any time.
Privacy on Other Web Sites
Other sites accessible through our site
have their own privacy policies and data collection practices. Please
consult and carefully read each site's privacy policy. LM Nelson &
Associates is not responsible for the actions of third parties.
Order Acceptance Policy
Your receipt of an electronic or other
form of order confirmation does not signify our acceptance of your
order, nor does it constitute confirmation of our offer to sell. LM
Nelson & Associates reserves the right at any time after receipt
of your order to accept or decline your order for any reason or to
supply less than the quantity you ordered of any item.
Credit Cards
We accept payment via the following
credit cards: Visa and MasterCard. There is no surcharge for using
your credit card to make purchases. Please be sure to provide your
exact billing address and telephone number (using the address and
phone number your credit card bank has on file for you). Incorrect
information will cause a delay in processing your order. Your credit
card will be billed upon shipment of your order.
Money Orders, Cashier’s Checks,
Company Checks, & Personal Checks
We accept payment in the form of money
orders and cashier’s checks in U.S. Dollars only. Orders are
processed upon receipt of a money order or cashier’s check. We do
not accept company or personal checks, but reserve the right to
establish credit accounts with selective customers, at our sole
discretion, upon request.
Shipping Policy
Domestic Shipping
Charges -- Shipping charges, to the continental United States,
Alaska, Hawaii, Puerto Rico, APO & FPO addresses, are based on
the total weight of the items selected in the shopping cart. All
domestic shipments will be shipped by UPS Ground unless otherwise
requested. UPS Next Day and Second Day
delivery services are available at an extra charge. In selective circumstances, UPS Second Day Air A.M. and UPS Standard services may also be available at an extra charge.
International
Shipping -- All international packages will be shipped via UPS and
the charges will be quoted on an individual basis. Please contact LM
Nelson & Associates for all international shipping charges.
Shipping
Insurance -- Should a package get lost or the contents get damaged LM
Nelson & Associates will make a claim with the shipper. Lost or
damaged material will be replaced immediately and the customer will
not have to wait until the claim has been settled.
Shipping Time --
Most orders received will ship in one to two business days after the
receipt of payment, provided the product ordered is in stock. Orders
are not processed or shipped on Saturdays, Sundays or Holidays.
Transit Time --
The average UPS Ground transit time is 3-5 business days. The average
transit time for international packages via UPS is 1-4 weeks
depending on the country's Customs Service. Business days do not
include the day the package was shipped, Saturday or Sunday or Holidays.
We cannot guarantee when an order will
arrive. Consider any shipping or transit time offered to you by LM
Nelson & Associates or other parties only as an estimate. We
encourage you to order in a timely fashion to avoid delays caused
shipping or product availability.
UPS Tracking Numbers -- All domestic shipments (except APO & FPO
addresses) will have a UPS Tracking Number added at no extra
charge. The customer will receive an automatic email when your
shipping label is generated.
Out-of-Stock Products
We will ship your product as it becomes
available. Usually, products ship in one to two business after the
receipt of payment. However, there may be times when the product you
have ordered is out-of-stock which will delay fulfilling your order.
We will keep you informed of any products that you have ordered that
are out-of-stock and unavailable for immediate shipment. You may
cancel your order at any time prior to shipping.
Multiple Product Orders
For a multiple product order, we will
make every attempt to ship all products contained in the order at the
same time. Products that are unavailable at the time of shipping will
be shipped as they become available, unless you inform us otherwise.
You will only be charged for products contained in a given shipment,
plus any applicable shipping charges. You will only be charged for
shipping at the rate quoted to you on your purchase receipt. The
entirety of this shipping charge may be applied to the first
product(s) shipped on a multiple shipment order.
Order Cancellation
Cancel your order at any time prior to
shipping by sending us an email, calling us or using our online
contact form. Orders canceled after they have already been shipped
will be subject to a 25% restocking fee and all shipping costs
incurred by LM Nelson & Associates.
Taxes
LM Nelson & Associates shall
automatically charge and withhold the applicable sales tax for orders
to be delivered to addresses within Colorado. For orders shipped to
other states, you are solely responsible for all sales taxes or other
taxes.
Exchanges
We guarantee all of our items to be OEM
goods. The items are subject to the manufacturer's warranties which
vary by manufacturer. We will only accept the return or exchange of
products due to defects in manufacturing and/or workmanship for 30
days from the date of purchase. Fulfillment mistakes that we make
resulting in the shipment of incorrect product to you will also be
accepted for exchange for 30 days from the date of purchase. All
exchanges must be accompanied by an RGA number issued by LM Nelson &
Associates. Please contact LM Nelson & Associates before shipping
your item(s) back.
Refunds
Products can be returned for a refund
within 30 days of purchase (minus a 25% re-stocking fee and all
shipping costs incurred by LM Nelson & Associates) only if they
have not been installed, damaged, used or modified in any way. All
refunds must be accompanied by an RGA number issued by LM Nelson &
Associates. All refunds are subject to a full inspection before any
refund is given. Please contact LM Nelson & Associates before
shipping your item(s) back.
Typographical Errors
In the event a product is listed at an
incorrect price due to typographical error or error in pricing
information received from our suppliers, LM Nelson & Associates
shall have the right to refuse or cancel any orders placed for
product listed at the incorrect price. LM Nelson & Associates
shall have the right to refuse or cancel any such orders whether or
not the order has been confirmed and your credit card charged. If
your credit card has already been charged for the purchase and your
order is canceled, LM Nelson & Associates shall immediately issue
a credit to your credit card account in the amount of the incorrect
price
Links
This site may contain links to other
sites on the Internet that are owned and operated third parties. You
acknowledge that LM Nelson & Associates are not responsible for
the operation of or content located on or through any such site.
Links to external, or third party Web sites, are provided solely for
visitors' convenience. Links taken to other sites are done so at your
own risk and LM Nelson & Associates accepts no liability for any
linked sites or their content. When you access an external Web site,
keep in mind that LM Nelson & Associates has no control over its
content. Any link from LM Nelson & Associates to an external
Web site does not imply or mean that LM Nelson & Associates
endorses or accepts any responsibility for the content or the use of
such Web site. LM Nelson & Associates does not give any
representation regarding the quality, safety, suitability, or
reliability of any external Web sites or any of the content or
materials contained in them. It is important for users to take
necessary precautions, especially to ensure appropriate safety from
viruses, worms, Trojan horses and other potentially destructive
items. When visiting external Web sites, users should review those
Websites' privacy policies and other terms of use to learn more
about, what, why and how they collect and use any personally
identifiable information.
Copyright and Trademark Notice
The LM Nelson & Associates logos and trademarks, as well as other marks, trade names,
trademarks and logos on this Website, are the properties of their
respective owners. You may not use, reproduce, copy or manipulate such
logos in any manner without the prior written consent of the owner. Unless otherwise specified, all
materials appearing on this site, including the text, site design, graphics, icons, and images, as well as the selection,
assembly and arrangement thereof, are the sole property of LM Nelson
& Associates, Copyright © 2006, ALL RIGHTS RESERVED. You
may use the content of this site only for the purpose of shopping on
this site or placing an order on this site and for no other purpose.
No materials from this site may be copied, reproduced, modified,
republished, uploaded, posted, transmitted, or distributed in any
form or any means without our prior written permission. All rights
not expressly granted herein are reserved. Any unauthorized use of
the materials appearing on this site may violate copyright, trademark
and other applicable laws and could result in criminal or civil
penalties.
Disclaimer
of Endorsement
Reference within this site to any
specific commercial or non-commercial product, process, or service by
trade name, trademark, manufacturer or otherwise does not constitute
or imply an endorsement, recommendation, or favoring by LM Nelson &
Associates. The views and opinions of the authors of content
published at LM Nelson & Associates do not necessarily state or
reflect the opinion of LM Nelson & Associates or its owners, and
cannot be used for advertising or product endorsement purposes.
References to books, software, Web sites, or products as “Recommended
by LM Nelson & Associates” are specific suggestions only and do
not necessarily constitute or imply an endorsement.
Other Conditions
These Conditions will supersede any
terms and/or conditions you include with any purchase order,
regardless of whether LM Nelson & Associates signs them or not.
We reserve the right to make changes or improvements to this site and
these Conditions at any time and without notice.
The content of lmnelson.com is for
general information purposes only and does not constitute advice. LM
Nelson & Associates tries to provide content that is true and
accurate as of the date of writing; however, we give no assurance or
warranty regarding the accuracy, timeliness, or applicability of any
of the contents. Visitors to lmnelson.com should not act upon
lmnelson.com's content or information without first seeking
appropriate advice.
LM Nelson & Associates accepts no
responsibility for and excludes all liability in connection with
browsing this Web site, use of information or downloading any
materials from it, including but not limited to any liability for
errors, inaccuracies, omissions, or misleading or defamatory
statements. The information at this Web site might include opinions
or views which, unless expressly stated otherwise, are not
necessarily those of LM Nelson & Associates or any associated
company or any person in relation to whom they would have any
liability or responsibility.
This Web site is provided “as is”
and LM Nelson & Associates expressly disclaims any and all
warranties, express or implied, to the extent permitted by law,
including but not limited to warranties of satisfactory quality,
merchantability, or fitness for a particular purpose, with respect to
the service or any materials. LM Nelson & Associates hereby
excludes liability for any claims, losses, demands, or damages of any
kind whatsoever with regard to any information, content, or services
provided at our Web site, including but not limited to direct,
indirect, incidental, or consequential loss or damages, compensatory
damages, loss of profits, or data, or otherwise.
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